Terms and Conditions

Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.

Prices and Payment

All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment via Paypal or by Cheque / Postal Order at present.

We only deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within 1 / 2 working days depending on the delivery tariff selected - Pallet Deliveries can take up to 3 / 4 days.

Delivery Costs

The delivery costs for the UK are as follows:
Parcelforce  Carriers 24hr @ £10.50  /  48hr @ £8.50  /  Road Haulage by the Pallet 3 / 4 days from £59.95

Please Note : That Parcelforce charge extra for deliverys to the following post codes : Known as Zonal Charges

Scottish Highlands & Islands of Scotland - IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE,

Northern Island - BT, Isle of Man - IM, Isles of Scilly & Channel Islands - TR21-25.

24hrs @ £14.95  /  48hr @ £13.50

Road Haulage by Pallet : T.B.A @ point of order

Purchasing

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Cancellation

You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, and the item has been unsealed. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.After-Sales Services and Guarantees

Customer Service

Any complaints regarding the goods or services supplied should be made to:
William Daniels Uk Ltd, Beacon Industrial Estate, Hull Road, Withernsea, East Yorkshire, HU19 2EG.

Office Telephone : 01964 613860  /  Fax : 01964 614341  /  e-mail : info@kennelsupplies.co.uk

You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am - 5.00pm Monday - Friday.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.